Strategic Sales Manager – Biotech Solutions

Location: Bentonville, AR (On-Site) - Relocation support may be considered for exceptional candidates.

Travel: Occasional travel may be required for client visits, industry events, and collaboration with internal teams.

Join a high-growth, innovation-driven life sciences manufacturer dedicated to advancing solutions in the biological and diagnostic materials sector. As a central player in this expanding organization, the Manager of Sales – Biotech Solutions will bridge critical departments — from technical sales to supply chain — in pursuit of unified growth. This role combines strategic insight, operational oversight, and client-focused leadership to drive nationwide business results in a complex and evolving market.

This is an ideal role for a process-oriented sales operations leader with industry experience in biotechnology, pharmaceuticals, or life sciences, looking to make a direct impact on revenue, customer experience, and cross-functional alignment.

Key Responsibilities

• Lead the customer support and supply chain coordination functions, ensuring high standards in client communication and order fulfillment.
• Analyze sales performance metrics and produce regular reports and forecasts to guide leadership decision-making.
• Leverage CRM systems and analytical tools to track trends, customer activity, and operational performance.
• Guide pricing, quoting, and order management practices to align with company revenue goals.
• Manage day-to-day e-commerce operations and web updates to ensure accuracy and usability for B2B customers.
• Partner with business development, technical sales, marketing, and R&D to plan and execute nationwide go-to-market strategies.
• Translate customer and market insights into actionable initiatives that improve revenue, service delivery, and product readiness.
• Align commercial strategies with manufacturing, quality, logistics, and product development teams to ensure operational excellence.
• Cultivate long-term partnerships with national and regional customers, including account strategy planning and executive relationship building.
• Oversee contract renewals and negotiation activities to secure beneficial, compliant terms.
• Represent the company at conferences, trade shows, and client-facing events to elevate market presence.

Qualifications

Required

• Bachelor’s degree in business, Marketing, or Life Sciences.
• 7–10 years of sales operations or account management experience, preferably in biotechnology, pharmaceuticals, or diagnostics.
• Strong understanding of CRM tools, Excel, and sales analytics dashboards.
• Proven ability to lead internal teams and external client engagements across multiple business functions.
• Track record of success managing customer service, procurement, or supply chain processes.

Preferred

• Experience with biological materials (animal serums, tissues, plasma, etc.) and regulatory considerations.
• Exposure to vendor management, supply chain oversight, and materials procurement within highly regulated environments.
• Familiarity with scientific products used in R&D, clinical, or diagnostic settings.

Why You Should Apply

• High-impact role with ownership over nationwide sales operations strategy.
• Opportunity to work at the intersection of commercial growth and technical innovation.
• Join a close-knit team in a mission-oriented, fast-growing company with deep roots in the life sciences industry.
• Competitive compensation, benefits, and long-term career path opportunities.

About Blue Signal:  

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS