Industrial Equipment Parts Liaison

Location: Phoenix, AZ (Onsite)

About the Company

An industry leader with a decades-long track record of excellence is seeking a motivated Industrial Equipment Parts Liaison to drive expansion within its specialized parts division. This well-established, family-run manufacturer has been supporting essential operations across construction, mining, municipal, and rental markets for more than 75 years. This is a high-impact opportunity for a mechanically savvy sales professional looking to join a growth-focused team, where strong performers benefit from unlimited earning potential and direct customer engagement.

Key Responsibilities

Customer Development & Sales Execution

• Manage and grow a portfolio of accounts in sectors such as construction, mining, equipment rental, and public works.
• Drive outbound sales through cold calls, inbound lead follow-up, and on-site visits to customer locations.
• Educate customers on mechanical components like centrifugal pumps, valves, hydraulic drives, hose reels, spray systems, and plumbing assemblies.
• Generate precise pricing proposals, coordinate new business intake, and ensure seamless customer service after the sale.
• Quickly address customer inquiries via phone, email, and live chat, handling complex logistics requests, including overseas shipping and customs paperwork

Technical Expertise & Support

• Offer expert guidance to customers, identifying the optimal parts for their specific water management equipment and vehicle needs
• Troubleshoot compatibility questions and offer solutions based on product specifications.
• Keep up-to-date with evolving product specs and customer requirements.

CRM & Sales Reporting

• Keep accurate and up-to-date customer relationship management records, tracking all customer interactions, leads, and sales pipeline progress.
• Track key performance metrics and refine sales strategies to boost win rates
• Report insights from the field to sales leadership to support strategic growth.

E-Commerce & Website Collaboration

• Support the online storefront by updating product information, specifications, and visuals.
• Troubleshoot online order issues and guide customers through the purchasing process.

Internal Coordination

• Liaise with warehouse, engineering, and production teams to confirm part availability and ensure accurate deliveries.
• Relay feedback from customer interactions to improve product offerings and service levels.

Qualifications

Required:

• Extensive background in industrial or heavy equipment sales environment
•  A track record of successfully generating new business opportunities through proactive sales efforts
• Strong technical knowledge of mechanical components such as pumps, valves, and fluid systems.
• CRM and ERP proficiency (e.g., HubSpot, Acumatica, or similar platforms).
• Willingness to travel within the region for field sales visits and trade events.
• Exceptional communication, follow-through, and relationship-building skills.

Preferred:

• Knowledge of equipment used in municipal or industrial liquid handling applications
• Experience in original equipment manufacturing (OEM) or aftermarket parts supply chain
• Spanish bilingual skills are a plus.

Compensation & Benefits

• Competitive base salary with uncapped commission structure.
• Full benefits package including medical, dental, and vision.
• 401(k) with company match.
• Generous paid time off and holidays.
• Advancement opportunities in a growing division.
• Supportive and collaborative team culture.

About Blue Signal: 

Blue Signal is an award-winning, executive search firm specializing in sales & business development recruiting. We have a strong track record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM