Operations Manager – Fire Life Safety

Location: On-site in Panama City, FL

Our client is an established fire and life safety services organization preparing for its next stage of operational growth. They are seeking an Operations Manager who understands the fire protection business from the inside out and knows how to turn that knowledge into stronger systems, better coordination, and measurable results. This is a highly visible leadership opportunity for someone who can connect people, processes, technology, and performance while helping build an operation positioned to scale.

This Role Offers:

• Competitive compensation aligned with experience and fire protection industry expertise.
• Opportunity to improve operations across a full-service fire and life safety organization.
• Meaningful influence over processes, technology utilization, performance management, and future growth.
• Opportunity to help build scalable systems that support employees, customers, and long-term business performance.

Focus:

• Turn operational complexity into a scalable, accountable service organization by partnering with leaders across the business.
• Guide department leaders in translating company priorities into clear operating plans, performance expectations, and measurable outcomes.
• Review end-to-end work handoffs across estimating, scheduling, field service, inspections, projects, billing, and customer follow-up.
• Build practical operating procedures and controls that create consistency without slowing down field execution or customer responsiveness.
• Track departmental results against revenue and operating targets, then partner with leaders to remove barriers and improve performance.
• Use business systems, reporting, and workflow automation to reduce duplicate effort, strengthen communication, and improve visibility.
• Create clear expectations, measurable goals, and follow-through mechanisms that reinforce ownership across teams.
• Support company-wide improvement initiatives that strengthen service quality, productivity, profitability, and readiness for growth.

Skill Set:

• Strong working knowledge of the commercial fire protection industry, including applicable compliance requirements and industry standards.
• Previous management or operations leadership experience within fire protection, with an understanding of how a full-service provider operates.
• Working knowledge of how estimating, scheduling, inspections, service, projects, billing, and customer support connect across the business.
• Proven success developing, implementing, and improving procedures, workflows, performance measures, and accountability systems.
• Ability to use operational and financial performance information to identify obstacles, prioritize action, and support revenue goals.
• Strong leadership and communication skills with the ability to work effectively with department leaders, field teams, office personnel, and senior management.
• Comfort working across multiple business software platforms and using technology to simplify processes and improve execution.
• Strong organizational, analytical, and problem-solving skills with the ability to manage competing priorities and drive initiatives through completion.

About Blue Signal:  

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS