Insurance IT Director

Location: On-site in Phoenix, AZ (with occasional travel to Texas)

Industry: Property & Casualty Insurance

Seniority Level: Director

About the Role

A rapidly growing leader in the property and casualty insurance sector is seeking an accomplished IT Director to lead a transformative period of modernization and innovation. This role will serve as the right hand to the President of the insurance division, directly influencing technology strategy and implementation across both agency and claims operations. With the company’s stock performance reaching all-time highs and major growth plans underway, this is a high-impact opportunity to make key decisions that will shape the future of the business.

This position will be based in Phoenix, AZ, and will involve travel approximately one week per month to Texas to connect with a subsidiary team and gain deep familiarity with core operations. You’ll take ownership of infrastructure, compliance, systems selection and integration, and serve as the strategic driver of tech-enabled growth.

Key Responsibilities

• Serve as the primary technology leader for the insurance division, driving day-to-day management and long-term strategy for IT operations.
• Lead governance, risk, and compliance (GRC) initiatives including SOX and IT General Controls, ensuring strong cybersecurity and audit readiness across platforms.
• Manage and mentor a growing team of IT professionals, including a manager and data analyst, with plans for future expansion.
• Spearhead enterprise-level software transitions including RFPs, vendor selection, and phased implementation of a new policy and billing system.
• Guide change management strategies and user adoption plans for new systems and digital tools.
• Partner with executive leadership to translate business needs into scalable technical solutions that align with company goals.
• Oversee performance metrics, departmental KPIs, and vendor relationships to ensure measurable outcomes and delivery of value.
• Stay ahead of industry trends in insurtech, evaluating and recommending new solutions across digital claims processing, agency systems, and analytics.
• Actively participate in business continuity planning and disaster recovery strategies.
• Maintain and enhance information security posture, coordinating with internal and external stakeholders on audits, periodic access reviews, and system risk assessments.
• Regularly present key technology initiatives and status updates to leadership teams and cross-functional partners.

What You Bring

• 10–15 years of IT leadership experience, including 5+ years in insurance or a compliance-heavy industry.
• Experience working in a publicly traded organization, with demonstrated success in managing IT compliance, SOX, and GRC frameworks.
• Hands-on knowledge of insurance systems related to policy issuance, billing, and claims. Familiarity with platforms such as Guidewire, Duck Creek, or similar is a plus.
• Proven experience managing IT infrastructure, vendor contracts, cybersecurity strategies, and application lifecycle management.
• Exceptional communication skills, with the ability to interact at all levels from end-users to executives.
• Ability to travel monthly for in-person engagement and technology support across multiple sites.
• CISSP certification preferred, or equivalent experience in cybersecurity and compliance.
• A strategic mindset with the operational follow-through to implement change, lead teams, and deliver results.
• Bachelor’s degree in information technology, Computer Science, or a related field.

The Perks

• Competitive base salary with 10% annual performance bonus
• Discretionary equity review potential (granted to over 150 employees this past year)
• Executive-level visibility with an opportunity to lead digital transformation
• High-growth environment with opportunities for advancement and impact

About Blue Signal:  

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS