CSR / Inside Sales

Location: On-site in Champaign, IL and Springfield, IL

A growing organization in the commercial building solutions space is seeking a motivated CSR Inside Sales professional to join their team. This is a unique opportunity to step into a highly visible role that directly supports revenue-generating activities while gaining hands-on exposure to a specialized and in-demand industry.

In this position, you will act as a key operational partner to field sales professionals, helping to ensure projects move efficiently from initial request through order processing. With strong mentorship, structured training, and clear growth pathways, this role is ideal for someone eager to build a long-term career in sales, construction support, or operations.

What You Will Do

• Provide day-to-day support to field sales representatives by processing project and order details into internal systems
• Enter and maintain accurate customer records, product specifications, and delivery information
• Generate pricing using internal tools, making minor adjustments as needed for accuracy and presentation
• Respond to inbound customer inquiries via phone and email in a timely and professional manner
• Assist occasional walk-in customers with product questions and order support
• Serve as a communication bridge between customers and the outside sales team
• Learn product offerings, terminology, and workflows to support increasing responsibility over time
• Contribute to overall team efficiency through administrative and sales support tasks

What Success Looks Like

• Consistent, reliable support to sales partners in a fast-paced environment
• High accuracy in data entry and order processing
• Strong customer interactions that reflect professionalism and responsiveness
• Ability to quickly learn internal systems and product information
• Growth into expanded responsibilities as experience increases

What You Bring

• Strong verbal and written communication skills
• High level of accountability, motivation, and attention to detail
• Comfort working with computers and learning new systems
• Ability to follow structured processes while managing multiple priorities

Preferred but not required

• Previous experience in customer service, inside sales, or sales support
• Exposure to construction, building materials, or technical product environments
• Familiarity with product catalogs or order entry systems

Why This Role Stands Out

• Entry point into a stable and growing industry with long-term career potential
• Hands-on training with clear development pathways into sales or advanced operational roles
• Collaborative, team-oriented environment where your contributions directly impact success
• Opportunity to build valuable technical and business skills from day one

About Blue Signal: 

Blue Signal is an award-winning, executive search firm specializing in sales & business development recruiting. We have a strong track record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM