Datacenter Operations Program Manager

Location: Remote – Nationwide | Remote – San Francisco

Industry: AI Infrastructure | Hyperscale Data Centers | Cloud Compute

Employment Type: Full-Time

About the Opportunity:

Join a pioneering infrastructure provider that’s driving the next wave of artificial intelligence. This organization is driving next-generation data center deployments, collaborating with industry-leading AI labs and technology innovators. As they scale operations globally, they are seeking a highly motivated Datacenter Operations Program Manager to elevate operational excellence and accelerate large-scale infrastructure readiness. This role sits at the critical intersection of design, engineering, and operations, driving cross-functional initiatives that ensure seamless site integration and long-term stability.

With a mission rooted in high performance, speed, and reliability, this organization offers a high-impact opportunity to shape foundational systems at the frontier of cloud infrastructure. This is an ideal role for operational leaders who thrive in fast-paced environments, enjoy building process from scratch, and want to help scale toward multi-gigawatt deployments across the globe.

Key Responsibilities:

• Design and lead end-to-end datacenter operations lifecycle programs, from site readiness through to sustained operations.
• Define and manage operational acceptance criteria and framework for infrastructure handover across multiple global regions.
• Drive cross-functional coordination with design, construction, validation, and engineering teams to ensure readiness and alignment.
• Develop and maintain SOPs for datacenter workflows, including uptime-critical activities, troubleshooting, and maintenance.
• Implement metrics-driven programs to monitor operational health, flag issues, and enable rapid incident resolution.
• Own incident management processes, including PIRs (post-incident reviews), root cause analysis, and CAPA follow-through.
• Champion preventive maintenance, physical audits, operational testing, and continuous improvement to reduce downtime.
• Present operational program performance and recommendations to executive leadership regularly.
• Foster collaboration across infrastructure, product, supply chain, and engineering functions to scale effectively.

Required Qualifications:

• Bachelor’s degree in engineering, Business, Computer Science, or equivalent work experience.
• 5+ years of experience in data center operations, infrastructure management, or critical environments.
• 3+ years of experience in program management leading complex, cross-disciplinary projects.
• Proven proficiency across data‑center components, from power delivery and cooling to networking, compute resources, and overall facility management.
• Experience implementing ITIL or similar operational frameworks (incident, change, problem management).
• Ability to operate autonomously in high-speed, ambiguous environments.
• Willingness to travel up to 40% domestically and internationally.

Preferred Qualifications:

• Advanced degree (Master’s in Engineering, MBA, or related field).
• Hands‑on experience in ultra‑large, hyperscale data ecosystems and high‑performance AI/ML platforms.
• Certifications such as PMP, PgMP, Six Sigma, or ITIL.
• Comprehensive knowledge of data‑center guidelines and best‑in‑class practices, including ASHRAE, Uptime Institute, and TIA‑942 standards.
• Exceptional written and verbal communication skills.
• Experience presenting program results to executive audiences.

What’s in It for You:

• Competitive base salary and a performance-driven bonus and equity package valued at 2x to 4x base salary.
• Remote-first culture with flexibility to work from anywhere in the U.S., with optional onsite travel.
• Chance to join a fast‑moving startup that’s forging the planet’s most sophisticated AI‑powered infrastructure.
• High-visibility role with direct impact on mission-critical operations at scale.
• Work with some of the brightest minds in infrastructure engineering and AI deployment.

About Blue Signal:  

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS